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Service
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KELLER: four service teams –
for an optimum customer service worldwide
A service organization is only as good as the team standing behind it. The KELLER group offers a worldwide customer service which is far beyond standard. This is assured by four professional and committed service teams who live the promised service partnership with you day in and day out.
A 24-hour emergency service, a professional spare part management, a customer-specific training system and plain technical, plant-specific technical documentations are only a few of the services rendered by the service teams. In addition, we offer an on-site support – 24/7, in your language, via Teleservice, and, owing to a worldwide service network, also on your premises, at the plant.
In the following brochure, we would like to present you our service professionals to show you who is by your side. Should you have any further questions, please do not hesitate to contact us.
 Contact:
Thomas Recht
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Telephone: +49 5451 85-453
e-mail: thomas.recht (at) keller-hcw.de
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Info Brochure
KELLER: four service teams –
for an optimum customer service worldwide
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June 2010
6 sheets
Languages German / English
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Download pdf file [1,1 MB] »
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Service
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KELLER HCW: Service that works
KELLER HCW has created an effective service organisation which promises you a real partnership. We can offer a customer service adapted to each stage of the life of your plant. Even Worldwide!
We provide a 24 h emergency service, local technical support in your native language, professional spare parts management, on-going support of your plant in order to optimise its continuous productivity, extensive training of your staff and easily comprehensible, plant specific technical documentation.
In the following brochure, we would like to present you our services. Should you have any further questions, please do not hesitate to contact us.
Contact:
Thomas Recht
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Telephone: +49 5451 85-453
e-mail: thomas.recht (at) keller-hcw.de
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Service
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You need help or advice? We won’t let you down!
Of course, you will not be left alone once a plant or machine has been delivered by us. We rate service very highly.
As user of our products you not only benefit from high-quality and technical advance, but you also profit from our first-class after-sales service.
Whenever you need specialist counselling, maintenance service, repairing service or spare parts – we are always at your disposal!
Contact:
Thomas Recht
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Telephone: +49 5451 85-453
e-mail: thomas.recht (at) keller-hcw.de
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Service
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Service
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Engineering, services and assistance
Our cooperators are available and ready: to discuss with you about preventive actions and give you our commercial terms for them, to meet your needs, to find the right spares, for a direct commercial contact in order to better comply with your requirements, for technical servicing and action programming.
Original spare parts: morando srl supplies original spare parts which allow to maintain the original characteristics of your installation/machine unchanged in time by increasing their safety and reducing servicing times. Efficiency and reliability of our spare parts are guaranteed by rigid and on-going quality checks.
Spare Parts Programming: we at morando know how important it is to keep machine efficiency high. In order to do so, we recommend a correct programming which would help you optimize spare parts management on morando machines. Our personnel are ready to establish a spare parts/delivery program with you. This will allow you to save on costs caused by unplanned machine standstills, breakages or damage due to component wear, by ensuring you have the right spare parts at the right time.
Spare parts delivery: Our spare parts warehouse contains such a large quantity of spare parts that we can guarantee prompt delivery most of the time.
Contact:
Thomas Recht
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Telephone: +49 5451 85-453
e-mail: thomas.recht (at) keller-hcw.de
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